FAQs

  1. What is Astroaradhanam?
    Astroaradhanam is your one-stop spiritual platform offering personalized pujas, samagri kits, prasad delivery, and expert astrologer guidance to help you connect deeply with divine energies.

  2. How can I book a puja?
    You can book a puja directly on our website by selecting the desired service, filling in your details, and completing the payment.

  3. Can I choose a specific date for my puja?
    Yes, you can select a preferred date for the puja based on your requirement or a special day like a festival or auspicious occasion.

  4. How will I know my puja has been performed?
    You will receive a confirmation message and, in most cases, a photo/video or prasad as proof of the puja being performed on your behalf.

  5. Will I receive prasad after the puja?
    Yes, for many pujas, we send you the blessed prasad and other offerings via courier, depending on your order.

  6. What is included in the puja samagri kits?
    Our samagri kits include all essential, authentic items required for the specific puja, curated as per Vedic traditions.

  7. Do you provide astrologer consultations?
    Yes, we offer personal consultations with experienced astrologers for horoscope analysis, dosha remedies, and muhurta suggestions.

  8. How long does shipping take?
    We typically ship within 7 business days or closer to the puja date. Delivery time may vary based on your location.

  9. Can I track my prasad or product delivery?
    Yes, once your item is shipped, we will share a tracking link via SMS or email.

  10. Do you ship internationally?
    Currently, we only offer shipping within India. We are working to expand our services internationally soon.

  11. What happens if my prasad doesn't arrive?
    If your prasad isn’t delivered due to courier failure, and the issue is from our end, we will either re-ship or refund the amount.

  12. Do you offer refunds?
    We only offer refunds in case of service failure, failed delivery, or duplicate transactions. Please check our Return & Refund Policy for details.

  13. Can I cancel my order?
    Orders cannot be canceled once booked due to the nature of spiritual services and puja arrangements.

  14. What if I miss the puja timing or booking deadline?
    If you miss the booking deadline, the puja may be rescheduled, but we recommend booking in advance to avoid disappointment.

  15. Are the priests qualified?
    Yes, all pujas are performed by experienced and Vedic-certified purohits and pandits with proper knowledge of rituals.

  16. Can I get a video of my puja?
    Yes, for selected pujas, you may request a video recording of the ritual performed on your behalf.

  17. Do you customize pujas based on horoscope or doshas?
    Yes, we offer personalized pujas based on your birth chart, dosha, or planetary position to maximize spiritual benefit.

  18. How do I contact Astroaradhanam for help?
    You can reach us via WhatsApp, call, or email anytime. We’re here to guide you in your spiritual journey.

  19. What makes Astroaradhanam trustworthy?
    We follow authentic Vedic procedures, work with trusted temples and purohits, and ensure every service is executed with sincerity and devotion.

  20. Do you organize pujas at famous temples?
    Yes, we collaborate with various temples across India to perform pujas in your name even if you cannot be physically present.