Shipping policy

Shipping Policy

Thank you for choosing Astroaradhanam for your spiritual and puja needs. We are committed to ensuring that your experience is smooth, reliable, and satisfying from the moment you book a service or place an order.

Shipping Timeline

  • Physical Products: All products ordered through our website will be shipped within 7 business days from the date of order confirmation, unless specified otherwise.

  • Puja Samagri Kits / Prasad / Ritual Essentials: For pujas scheduled on a specific date, the shipment will be dispatched in such a way that it reaches you before the scheduled date of the puja.

  • Digital Services (like E-Puja Booking): These are not physically shipped. You will receive all confirmation and details via email or WhatsApp.

Shipping Methods

  • We use trusted courier and logistics partners to deliver your products safely and on time.

  • Tracking details will be provided once your order is shipped.

  • We currently ship across India. For international shipping, please contact our support team before placing the order.

Delivery Delays

While we strive to deliver within the promised time, unforeseen events such as weather conditions, public holidays, regional lockdowns, or courier issues might cause delays. We appreciate your patience and understanding in such cases.

Shipping Charges

  • Shipping charges, if applicable, will be mentioned during checkout based on your location and order value.

  • We occasionally offer free shipping as part of promotional offers, which will be clearly displayed on the product or checkout page.

Incorrect Address or Failed Delivery

  • Please ensure that your shipping address, contact number, and pin code are accurate.

  • Astroaradhanam is not responsible for failed deliveries due to incorrect address or unavailability of the recipient.

  • In such cases, we may attempt to redeliver, and additional charges may apply.

Packaging

We ensure that your items are carefully packaged to avoid any damage in transit. If you receive a damaged package, please reach out to us immediately with photos so we can assist you.

Support & Queries

If you have any questions about your order or shipping status, feel free to contact us at:

📩 Email: support@astroaradhanam.com
📞 Phone/WhatsApp: